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The Co-production of Public Services

  • Livre Relié
  • 164 Nombre de pages
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"This book provides an excellent guide to the current literature on co-production, with especially valuable attention to its manag... Lire la suite
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Description

"This book provides an excellent guide to the current literature on co-production, with especially valuable attention to its management and evaluation. By highlighting the lessons from co-production in the private sector, the authors give very useful and timely new insights into how co-production can contribute to public services and help to improve public value. Tony Bovaird, Professor of Public Management and Policy (Emeritus), University of Birmingham, UKCoproduction covers the practice in which state actors (for example, government agents) and lay actors (for example, members of the public) work together in any phase of the public service cycle. In the past two decades, the literature of coproduction has grown swiftly, but in a fragmented manner. Thus, this book systematizes the literature on coproduction into a comprehensive framework that tackles activation, management and evaluation, illustrated through empirical examples. It adopts a multi-disciplinary approach, analyzing literature streams such as public administration and policy, public management, business management, and marketing, among others. It will be invaluable reading for academics working on coproduction, public management, and business management.

Reviews over twenty years of academic literature, providing a comprehensive framework to guide future research on coproduction
Examines the role of citizens in public service delivery
Written by esteemed experts in their field


Auteur

Denita Cepiku is associate professor in public management at the University of Rome Tor Vergata, where she teaches business administration and public management. She is coordinator of the PhD program track in Public Management & Governance. Denita is member of the Scientific Council of the Tor Vergata School of Government.

Marta Marsilio is Associate Professor in Management at University of Milan, Department of Economics, Management and Quantitative Methods. She is research fellow at Centre for Research on Health and Social Care Management (CERGAS) at SDA Bocconi University and at Medical Management Center at Karolinska Institute (Stockholm). Her research interests include operation management (patient flow logistic and co-production) and supply chain management in service delivery organisations (innovations and performance measurement), co-production, public-private partnerships and e-health.
Mariafrancesca Sicilia is an Associate Professor at Bergamo University in Italy and Visiting Fellow in the Department of Public Leadership and Social Enterprise (PuLSE) at The Open University, UK. Her research covers public sector budgeting, accounting, performance measurement and management, participation and coproduction in public services.
Milena Vainieri is associate professor in management at Sant'Anna School of Advanced Studies, where she is responsible for the research activities carried out by the Management and Health laboratory of the Institute of Management. She holds a Master of Science in Health care Management and a PhD in Management, Competitiveness and Development.



Contenu

Preface

Chapter 1: Introduction

Chapter 2: A comprehensive framework on coproduction activation, management and evaluation

Chapter 3: Co-production activation

Chapter 4: Coproduction Management

Chapter 5: Coproduction evaluation

Chapter 6: Conclusions

Informations sur le produit

Titre: The Co-production of Public Services
Auteur:
Code EAN: 9783030607098
ISBN: 3030607097
Format: Livre Relié
Editeur: Springer International Publishing
Genre: Management
nombre de pages: 164
Poids: 333g
Taille: H216mm x B153mm x T14mm
Année: 2020
Auflage: 1st ed. 2020