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Brian Emerson and Ann Loehr have spent years showing top companies how to develop their most promising employees. In Manager's Guide to Coaching, they guide managers through every step of the coaching process, from problem solving to developing accountability. This invaluable tool will help all leaders coach employees and themselves to excellence.
Informationen zum Autor Anne Loehr (Washington, D.C.) are certified executive coaches and cofounders of Safaris for the Soul, leadership development retreats in Kenya, Patagonia, and Iceland. Klappentext Brian Emerson and Ann Loehr have spent years showing top companies how to develop their most promising employees. In Manager's Guide to Coaching, they guide managers through every step of the coaching process, from problem solving to developing accountability. This invaluable tool will help all leaders coach employees and themselves to excellence. Zusammenfassung This is an invaluable tool that will help all leaders coach employees, colleagues, and themselves to excellence. To stay on top, companies need to do more than just survive, they need to grow. Thus, their employees need to develop and improve their skills at the same pace. Brian Emerson and Ann Loehr have spent years showing some of the country's top companies how to develop their most promising employees. In this helpful manual, they guide managers through every step of the coaching process, from problem solving to developing accountability. In A Manager's Guide to Coaching , you will discover: the top 10 tips every manager should know before he starts to coach how to handle difficult conversations, conflicting priorities, and problem team members how to hold follow-up meetings after goals and priorities have been set sample questions they can adapt to various situations examples of common problems and how they can use coaching to address them. More than ever, managers are being encouraged to improve employee performance through effective coaching, but many lack the time or knowledge it takes to do so. A Manager's Guide to Coaching teaches you how to coach your team effectively and successfully. Inhaltsverzeichnis Contents Acknowledgments ix 1 Getting the Best from Employees 1 The Success Equation 2 Using This Book to Coach Successfully 14 2 The What, Why, and When of Coaching 17 What Is the Tool of Coaching? 19 Coaching versus Therapy 26 When to Coach and When Not to Coach 28 To Coach or Not to CoachCase Studies 33 3 How to Coach and W.I.N. B.I.G.! 45 The Coaching Process 46 Coaching Questions 49 The W.I.N. B.I.G. Coaching Formula 58 Coaching Frequently Asked Questions 79 4 The Tenets of Coaching 85 Coaching Mindset 88 Coaching Actions 88 Coaching Tricks of the Trade 89 The Seven Tenets of Coaching Mindset 90 The Seven Tenets of Coaching Actions 102 The Seven Tenets of Coaching Tricks of the Trade 111 5 How Do I Use This Book? 125 Using This Book as a Resource to Coach Employees and Colleagues 127 Using the Book as a Tool to Give to Employees to Kick-Off and/or Support Coaching 133 Using This Book as a Tool to Coach Yourself 135 6 W.I.N. B.I.G. Questions for Specific Coaching Situations 141 Interpersonal Problems 149 Motivation 153 Time Management 158 Dealing with Conflict 162 Clarifying Goals 167 (Lack of) Available Resources 171 Developmental Opportunities 175 Life Balance 180 Conflicting Priorities 184 Delegation 189 Increasing Confidence 193 7 W.I.N. B.I.G. Questions for Any Coaching Situation 199 Wonder about Root CauseDiscovery 200 Investigate WantsVision 203 Name Possible SolutionsProblem Solving 207 Build a PlanAction 210 Insure ActionAccountability 214 Give AffirmationValidate 218 Index 223 About the...
Résumé
This is an invaluable tool that will help all leaders coach employees, colleagues, and themselves to excellence.
To stay on top, companies need to do more than just survive, they need to grow. Thus, their employees need to develop and improve their skills at the same pace.
Brian Emerson and Ann Loehr have spent years showing some of the country's top companies how to develop their most promising employees. In this helpful manual, they guide managers through every step of the coaching process, from problem solving to developing accountability.
In A Manager's Guide to Coaching, you will discover:
Contenu
Contents
Acknowledgments ix
1 Getting the Best from Employees 1
The Success Equation 2
Using This Book to Coach Successfully 14
2 The What, Why, and When of Coaching 17
What Is the Tool of Coaching? 19
Coaching versus Therapy 26
When to Coach and When Not to Coach 28
To Coach or Not to Coach—Case Studies 33
3 How to Coach and W.I.N. B.I.G.! 45
The Coaching Process 46
Coaching Questions 49
The W.I.N. B.I.G. Coaching Formula 58
Coaching Frequently Asked Questions 79
4 The Tenets of Coaching 85
Coaching Mindset 88
Coaching Actions 88
Coaching Tricks of the Trade 89
The Seven Tenets of Coaching Mindset 90
The Seven Tenets of Coaching Actions 102
The Seven Tenets of Coaching Tricks of the Trade 111
5 How Do I Use This Book? 125
Using This Book as a Resource to Coach Employees and Colleagues 127
Using the Book as a Tool to Give to Employees to Kick-Off and/or Support Coaching 133
Using This Book as a Tool to Coach Yourself 135
6 W.I.N. B.I.G. Questions for Specific Coaching
Situations 141
Interpersonal Problems 149
Motivation 153
Time Management 158
Dealing with Conflict 162
Clarifying Goals 167
(Lack of) Available Resources 171
Developmental Opportunities 175
Life Balance 180
Conflicting Priorities 184
Delegation 189
Increasing Confidence 193
7 W.I.N. B.I.G. Questions for Any Coaching Situation 199
Wonder about Root Cause—Discovery 200
Investigate Wants—Vision 203
Name Possible Solutions—Problem Solving 207
Build a Plan—Action 210
Insure Action—Accountability 214
Give Affirmation—Validate 218
Index 223
About the Authors 229