Towards the Knowledge Society

BE 2002 is the second in a series of conferences on eCommerce, eBusiness, and eGovemment organised by the three IFIP committees TC6, TC8, and TCll. As BE 2001 did last year in Zurich, BE 2002 continues to provide a forum for users, engineers, and researchers from academia, industry and government to present their latest findings in eCommerce, eBusiness, and eGovernment applications and the underlying technologies which support those applications. This year's conference comprises a main track with sessions on eGovernment, Trust, eMarkets, Fraud and Security, eBusiness (both B2B and B2C), the Design of systems, eLearning, Public and Health Systems, Web Design, and the Applications of and Procedures for eCommerce and eBusiness, as well as two associated Workshops (not included in these proceedings): eBusiness Models in the Digital Online Music and Online News Sectors; and eBusiness Standardisation - Challenges and Solutions for the Networked Economy. The 47 papers accepted for presentation in these sessions and published in this book of proceedings were selected from 80 submissions. They were rigorously reviewed (all papers were double-blind refereed) before being selected by the International Programme Committee. This rejection rate of almost 50% indicates just how seriously the Committee took its quality control activities.

Autorentext
João Monteiro is Associate Professor of Computer Engineering in the Department of Industrial Electronics at the University of Minho in Guimaräes, Portugal. Paula Swatman is Professor of eBusiness and Director of the Institute for Management at the University of Koblenz-Landau in Germany, as well as Professor of Information Systems within the School of I.S. at Deakin University in Australia. Luis Valadares Tavares is Professor of Operational Research and Systems Engineering at IST - Technical University of Lisbon, Portugal, as well as President of IST's Center for Urban and Regional Systems and of the Portuguese eBusiness Society.

Zusammenfassung
Covers different trends in the design, implementation and dissemination of eCommerce, eBusiness, and eGovernment. This book contains results of research and development in the areas of: eGoverment; eMarkets; eLearning; eBusiness (B2B and B2C); Trust, Security and Fraud; Public Services and Health; and Web and Technology Systems.

Inhalt
Preface. Committees. Reviewers. Acknowledgements. Session One: eGovernment. 1. Online Voting-Not only a Technical Challenge; P. Karger. 2. The Impact of a Continuous Replenishment Program on Organisational Flexibility; E. Kopanaki, S. Smithson. 3. Using Competitive Intelligence to Develop an Automated Visa Approval System; K. M. Shelfe,; J. M. Verner. Session Two: eMarkets. 4. Design Components for Information Market Services: A Framework for Research and Practice; F. Wijnhoven. 5. A Multidimensional Dynamic Regulation Model for E-Marketplaces: DYNEX; L.V. Tavares, M.J. Pereira; J.S. Coelho. 6. Measuring to Manage Electronic Commerce Technology: Estimating the Return on E-Commerce Technology; T.J. Housel. 7. Systematic Design of an E-marketplace for Interior Products; H. ter Does, et al. Session Three: Trust. 8. On Long-Term Storage of Digitally Signed Documents; J. Ølnes, A.B. Seip..9. The Role of Trust in the Development of Web-based Customer Relationships; C. Lange. 10. Specifying and Analysing Trust for Internet Applications; T. Grandison, M. Sloman. 11. Integrating Model-based Security Risk Management into eBusiness Systems Development: The CORAS Approach; T. Dimitrakos, et al. Session Four: Fraud and Seccurity. 12. Frauds and Information Technology: Analysis of the Influence on Accounting and Company Systems; J.V. Alves da Cunha, E.B. Cornachione Jr. 13. State-Based Security Policy Enforcement in Component-Based E-Commerce Applications; P. Herrmann, L. Wiebusch, H. Krumm. 14. IT Security - A Crucial Success Factor foreGovernment! M. Rohde, A. Schmidt, T. Hauschild. Session Five: eBusiness. 15. The Supply chain Perspective of e-business Evolution; V. Manthou; M. Vlachopoulou; D. Folinas. 16. A Peer-to-Peer Business Model for the Music Industry; N. Gehrke, M. Anding. 17. Analysing e-business Models; J. Hedman, T. Kalling. Session Six: Design and Information Systems. 18. An Information Extraction Support System from BBS Using Topic Mapping Based on Structure of Conversation with a 3-dimensional Space; A. Hiramatsu, et al. 19. Towards a Generic e- Market Design; D. Neumann, et al. 20. Implementation Aspects of SET/EMV; P. Jarupunphol, C.J. Mitchell. Session Seven: eLearning 21. Initiating eLearning via Workflow Management; C. Simon, N. Reckmann, P.M.C. Swatman. 22. An e-Education Platform for Teaching-Learning Processes that are Difficult to Visualize; J. López, N. Cerpa, Y Farran. 23. Applying External Solutions to Organizational Development: eLearning as a Platform for Internal Growth; C.R. Unnithan, E.S.K. Chan, P.M.C. Swatman. Session Eight: eBusiness: B2C and C2B. 24. More Than Just a Lock in the Browser: A Global Consumer-Company Transaction Security Perspective; J.L.G. Barroso, C. Del Pino González. 25. Eye-Catcher or Blind Spot? J. Riegelsberger, M.A Sasse, J.D. McCarthy. 26. Development of a Framework for Risks and Security in B2C E-Business; A. Baird, R. Jamieson, N. Cerpa. 27. A Voucher-Integrated Trading Model for C2B and C2C E-Commerce System Development; M. Iguchi,et al. Session Nine: Technology and D