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Social Software Engineering
Jessica Keyes

"Preface The world is a changed place. The collaborative web has caught our collective imagination and there is no turning back, p... Weiterlesen
Fester Einband, 481 Seiten  Weitere Informationen
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Beschreibung

"Preface The world is a changed place. The collaborative web has caught our collective imagination and there is no turning back, particularly in the business world. Some have taken to calling this use of collaborative technologies in business Enterprise 2 (E 2.0). Wikipedia may have been the first company to popularize the phenomenon of usergenerated knowledge, but this encyclopedia is just the tip of the iceberg. Companies far and wide are wiki-izing. Nokia hosts a number of wikis, some of which are used internally to coordinate technology research. Dresdner Kleinwort, an investment bank, operates the largest corporate wiki. About 50% of Dresdner staff use this wiki to make sure that all team members are on the same project management page. E 2.0 is more than just wikis, of course. It constitutes the entirety of social networking applications including blogs, discussion boards, workspaces, and anything else that is sharable, and even combinable (i.e., mashups). IBM uses E 2.0 for everything from collaborative document production to internal project collaboration. Nokia uses it for all-purpose teamware. A whole host of companies use it for knowledge management. Honeywell was one of the first to use E 2.0 to perform knowledge discovery, research, and sharing across miles--regardless of whether users even know each other. It would appear, then, that E 2.0 using social networking technologies has wide applicability to all things business--including software engineering. Software development projects are usually complex and often mission critical. Successful software development projects usually have something in common. Each of these projects, in some way, shape or form, follows one or more principles of applied software engineering methodology"--

Autorentext

Jessica Keyes is President of New Art Technologies, Inc., a technology and management consultancy and development firm started in New York.



Klappentext

Software engineering involves an inherently collaborative set of socio-technical activities often referred to as social software engineering. Computer science must be fused with psychology, sociology, and mathematics, all wrapped around the principles of knowledge engineering, to develop an appropriate infrastructure in order to support a software engineering discipline capable of developing 21st century applications. This book examines the new field of software engineering through the spectrum of the social activities that compose it. The author addresses security, legal, and privacy issues in addition to workflow and people issues.



Zusammenfassung

Although the precepts of software engineering have been around for decades, the field has failed to keep pace with rapid advancements in computer hardware and software. Modern systems that integrate multiple platforms and architectures, along with the collaborative nature of users who expect an instantaneous global reach via the Internet, require updated software engineering methods.

Social Software Engineering: Development and Collaboration with Social Networking examines the field through the spectrum of the social activities that now compose it. Supplying an up-to-date look at this ever-evolving field, it provides comprehensive coverage that includes security, legal, and privacy issues in addition to workflow and people issues.

Jessica Keyes, former managing director of R&D for the New York Stock Exchange and noted columnist, correspondent, and author with more than 200 articles published, details the methodology needed to bring mission-critical software projects to successful conclusions. She provides readers with the understanding and tools required to fuse psychology, sociology, mathematics, and the principles of knowledge engineering to develop infrastructures capable of supporting the collaborative applications that today's users require.



Inhalt

Why Social Networking?
The Social Network
The Software Engineering Social Network
Collaborative Applications

Social Networking Tools at Work
Tools that Provide Networking Capabilities
Wikis in Action
Meaning-Based Computing
Semantic Web
Virtual Worlds
Knowledge Management Tools
Mashups

Preparing Team to Collaborate
Nontechnological Issues in Software Engineering
Creativity Development
Communications and Group Productivity
Productivity through Shared Information Technology
Promoting Collaboration
Collaboration and Knowledge Management
Best Practices
Expert Interviews
Job Aids
Knowledge Audits and Knowledge Fairs
Knowledge Maps and Inventories
Learning Games
Lessons-Learned Debriefings
Storytelling

Knowledge Sharing and Software Engineering Teams: A Study
Knowledge Management
Knowledge Management Issues
Knowledge Management and Knowledge Sharing
Organizational Culture's Effect on Knowledge Sharing
IT Support's Effect on Knowledge Sharing
Techniques for Promoting Knowledge Sharing
IT Worker Study
Question 1: What are the cultural reasons that cause employees to resist the sharing of knowledge?
Question 2: What are the organizational reasons that cause employees to resist the sharing of knowledge?
Question 3: What are the key reasons employees list for not wanting to share their expertise?
Recommendations for Making It Work

Action Learning Teams
Action Learning
Leaderful Practice
Action Projects

Knowledge across Social Networks
Heterogeneity of Information
Intelligent Systems
Semantic Standards
Enterprise Information Management
Content Management System (CMS)
Document Management and Electronic Document Management Systems
Digital Asset Management
Data Mining

Measuring Social Software Engineering
Effective Project Management
Balanced Scorecard for Project Management
Adopting a Balanced Scorecard
Example: FedEx
Attributes of Successful Project Management Measurement Systems
Project Management Office
Project Management Process Maturity Model (PM2) and Collaboration

Social Engineering Paradigm Remixed
Scrum
Extreme Programming (XP)
Collaborative Development Environment (CDE)
Traditional Software Methodologies and Social Networking

Mobile Social Software Engineering
Pervasive (Ubiquitous) Computing
Mobile Social Software Engineering
Software Platforms
Security

Legal, Privacy, and Security Issues
Website Legal Issues
Developing Your ePolicy
Security Issues
Web Server Security
Protecting Mobile Devices

Appendices:

A. Social Software Engineering Tools
B. Community of Practice Practitioner's Guide
C. Knowledge Discovery Techniques
D. Staff Competency Survey
E. Behavioral Competencies
F. Balanced Scorecard Metrics
G. Glossary
H. Brief EMML Reference
I. Computer Use Policy
J. Best Practices Security Checklist
K. User Interface Design Guide

Index

Produktinformationen

Titel: Social Software Engineering
Untertitel: Development and Collaboration with Social Networking
Autor: Jessica Keyes
EAN: 9781439853757
ISBN: 978-1-4398-5375-7
Format: Fester Einband
Herausgeber: Taylor and Francis
Genre: Informatik
Anzahl Seiten: 481
Gewicht: 794g
Größe: H235mm x B156mm
Jahr: 2011

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