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Autorentext
Jessica Keyes
Klappentext
The calculus of IT support for the banking, securities and insurance industries has changed dramatically and rapidly over the past few years. Consolidation and deregulation are creating opportunities and challenges never before seen. Unheard of just a few years ago, e-commerce has given birth to new infrastructures and departments needed to support them. And the Internet/Intranet/Extranet triple-whammy is the most critical component of most financial IT shops. At the same time, new intelligent agents stand ready to take on such diverse functions as customer profiling and data mining. Get a handle on all these new and newer ripples with Financial Services Information Systems. Here, in this exhaustive new guide and reference book, industry guru Jessica Keyes gives you the no-nonsense scoop on not just the tried and true IT tools of today, but also the up-and-coming "hot" technologies of tomorrow, and how to plan for them. Financial Services Information Systems covers everything from applications of GIS to designing a high-performance, high-availability network to n-tier design. It also covers Internet topics from homebanking to secure transactions.
Zusammenfassung
Addresses challenges and solutions associated with: supporting the self-service revolution by servicing kiosks and ATMs efficiently and economically, straight-through processing for the securities industry, outsourcing business communications in the insurance industry, and putting inbound fax automation to work in financial organizations.
Inhalt
PrefaceSECTION I: TECHNOLOGY TRENDS IN FINANCIAL SERVICESThe "Must-Have" Guide to Total Quality for the Financial Service Manager, Jessica KeyesDistributed Integration: An Alternative to Data Warehousing, Dan AdlerWindows Distributed interNet Architecture for Financial Services, Dave YewmanEvaluation of Financial Analysis and Application Prototyping Environments, Charles BassignaniCustomer Profiling for Financial Services, Monte F. Hancock and Rhonda R. DelmaterBusiness Rule Systems, Henry SeilerCustomer Data Quality: The Foundation for a One-to-One Customer Relationship, Art PettyA History of Knowledge-Based Systems in Financial Services, Jessica KeyesThe Unfolding of Wireless Technology in the Financial Services Industry, Michael A. McNealPersonal Financial Appliances, Greg Crandell and David WilliamsPutting Inbound Fax Automation to Work in the Financial Organization, Jerry RackleyExtranets for Financial Services, Evan KaplanDesigning a High-Performance, High-Availability Network Infrastructure, Chris MarinoApplications of GIS Technology in Financial Services, Donald F. CookeDesigning and Implementing a Virus Prevention Policy in Financial Services Organizations: Key Issues and Critical Needs, Pat BittonVoice Over ATM, Gary MangusToward a More Perfect Union: The European Monetary Conversion and Its Impact on Information Technology, Information Technology Association of AmericaSystems that Build Themselves: Anatomy of a Development Before the Fact Software Engineering Methodology, Margaret HamiltonMultimedia-Based Training (MBT) for Financial Services, Barbara Sealund and Tim BrockLaw (or the Lack of It) on the Web: A Primer for Financial Services Technology Managers, Frederic M. WilfUsing Net-Based Interactive Technology for Online Marketing, Sales and Support of Financial Services Firms, Steven SemelsbergerInternet Security Analysis Report: An Executive Overview, Mary RoseMulticast Applications and Technology for the Financial Services Industry, C. Kenneth MillerAn Introduction to the Internet for Financial Services Developers, Jessica KeyesIntroduction to e-Commerce, David PetersonTransactional Application Servers: Providing the Scalability for Global Electronic Business, Michael McCafferyEnterprise Application Integration in Financial Services, Ely EshelSpreadsheets as Containers of Malicious Payloads, Ron MoritzGrowth Optimal Asset Allocation Strategies with Downside Protection, Jivendra KaleQuadratic Programming for Large-Scale Portfolio Optimization, Michael J. Best and Jivendra KaleRisk Management Meets Customer Relationship Management: Closing the Data Mining Loop with DCOM and Visual Basic, Eric Apps and Ken OnoJava-Based Application Servers for the Financial Sector, Anura GurugéSECTION II: BANKING TRENDS IN TECHNOLOGYGrab a Ringside Seat for the Best of Banking Technology, Mark HillBanking Technology in Emerging Markets, Bernard LunnGoing Global: Systems Issues for Servicing a Global Business, Stephen BloomerA Brief Case History in Internet Banking, Myers DupuyHow "Internet Bill Presentment" Changes the Deployment Strategy of Homebanking and Online Payment, Richard K. CroneThe Self-Service Revolution: Harnessing the Power of Kiosks and ATMs, Aravinda Korala and Philip BashamChecking It Twice: Check Imaging System Offers Greater Flexibility and Efficiency, David OoleyInternet Banking: Leveling the Playing Field for Community Banks, Kim HumphreysStraight Talk on SET: Challenges and Opportunities from a Business Perspective, Chris HamiltonRetail Delivery: A Common Strategy Amidst an Uncommon World, Kenneth E. RussellGrowing Your Virtual Branch: Strategies for Successful Internet Banking, Jackie CuevasSelecting and Implementing a Treasury Workstation: The Amway Experience, Kimberly BethkeSECTION III: SECURITIES TRENDS IN TECHNOLOGYThe Future of the Securities Industry: Convergence of Trust and Brokerage, John BucknerA Portfolio Management System for the 21st Century, Tim ScatliffLogging Monitoring in the Financial Services Industry, Knox HendersonStraight Through Processing, Jim DouthittDesigning and Evaluating Investment Performance Systems, Timothy PetersonBuilding an Internet Strategy for Full-Service Brokers, Jeanne ChincharMiddleware Standards in Capital Markets, Gabriel BousbibThe Broker Desktop: The Future of Trading Has Arrived, John McLeodSECTION IV: INSURANCE TRENDS IN TECHNOLOGYOutsourcing Business Communications in the Insurance Industry, Kim HerrenNew Business Model for Insurance Industry Demands New Automation Model, Don ChaseThe Internet and Evolving Technology: Changing How Insurance Companies Service and Operate, Richard H. DuBoisProduce Management Systems - The Need for Automation and Integration, Scott L. PriceUnderstanding and Implementing Business Intelligence Solutions in the Insurance Industry, Thomas ChesbroughSECTION V: APPENDIXSelected Product BriefsAbout the EditorIndex