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Zusatztext 57530763 Informationen zum Autor Amy C. Edmondson and Susan Salter Reynolds Klappentext Building the Future Machiavelli famously wrote! "There is nothing more difficult to take in hand! more perilous to conduct! or more uncertain in its success than to take the lead in the introduction of a new order of things." That's what this book is about-innovation far more audacious than a new way to find a restaurant or a smart phone you can wear on your wrist. Amy C. Edmondson and Susan Salter Reynolds explore large-scale systemic innovation that calls for "big teaming": intense collaboration between professions and industries with completely different mindsets. This demands leadership combining an expansive vision with deliberative incremental action-not an easy balance. To explore the kind of leadership required to build the future we need! Edmondson and Reynolds tell the story of Living PlanIT. This award-winning "smart city" start-up was launched with a breathtakingly ambitious goal: creating a showcase high-tech city from scratch to pilot its software-quite literally setting out to build the future. This meant a joint effort spanning a truly disparate group of software entrepreneurs! real estate developers! city government officials! architects! construction companies! and technology corporations. By taking a close look at the work! norms! and values in each of these professional domains! we gain new insight into why teaming across fields is so challenging. And we get to know Living PlanIT's leaders! following them and their partners through cycles of hope! exhaustion! disillusionment! pragmatism! and renewal. There are powerful lessons here for anyone! in any industry! seeking to drive audacious innovation. PREFACE CURIOUS ABOUT INNOVATION IN THE BUILT ENVIRONMENT, WE JUMPED at the chance to study a startup with the audacious goal of transforming the urban landscape with technology. Wherever you work, the demand for innovation is likely intense. After all, developing great new products that delight customers is a surefire way to win in a competitive marketplace. But this book tackles a different kind of innovation challengethe kind that involves introducing not a new product but an entire new system. Consider two history-shaping innovations found in the kitchen of most modern households. One, the refrigerator, transformed how we eat by enabling the preservation of perishable foods for days and even weeks. The other, the telephone, a smaller object with far greater physical reach, puts us in instant contact with distant friends and colleagues. Today both are taken-for-granted household objects. A crucial difference between these familiar innovations is that one is a stand-alone product and the other functions as part of a complex system. That difference motivates this book. The refrigerator can be purchased, delivered, and usedlike hundreds of other products we might find in the home. The telephone, in contrast, does little on its own. To have practical use, an entire system of components, wires, poles, regulations, services, and customers had to be developed around it, involving players from multiple industry sectors. Putting Alexander Graham Bell's 1876 patent for a device to transmit the human voice through an electric current into worldchanging use required, in short, the cooperative action of technologists, service personnel, government regulators, real estate owners, designers, builders, electricians, lumber companies, operators, and more. When the first telephone exchangewith 21 subscriberswas built in 1877 in New Haven, Connecticut, a few of these players had come together to present a first, small-scale demonstration of a telecommunications system. It would be many years before thousands of people participated in the telecommunications system, even more years (and more technological innovation) before ...
ldquo;Building the Future provides a rare inside look at how a start-up company takes on the world and copes with numerous challenges along the way. Go it alone or partner? Keep the bold goal or go for small wins? Seize other opportunities in technology or stick with the smart-cities plan? Edmondson and Reynolds present thought-provoking lessons for those who want to dream big and need big teaming to get the work done.”
*—Rosabeth Moss Kanter, Professor of Business Administration, Harvard Business School, and bestselling author of Confidence and Move
“Given rush hour and all the many other failures produced by urban evolution, one has to feel that planning and engineering better cities is at the very least an effort worth attempting. This book—exhaustively researched and written with unusual clarity—constitutes a map of the impediments and possibilities. It is also a fascinating case study of technological adventure.”
*—Tracy Kidder, author of The Soul of a New Machine, winner of the Pulitzer Prize and the National Book Award