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The #1 book for the leading HR certifications, aligned with the updated HRBoK(TM) PHR and SPHR certifications, offered by Human Resources Certification Institute (HRCI), have become the industry standard for determining competence in the field of human resources. Developed by working professionals, the PHR and SPHR credentials demonstrate that recipients are fully competent HR practitioners based on a standard set by workforce peers. Offering insights into those areas of knowledge and practices specific and necessary to human resource management (HRM), this study guide covers tasks, processes, and strategies as detailed in the updated A Guide to the Human Resource Body of Knowledge(TM) (HRBoK(TM)). The study guide breaks down the critical HR topics that you need to understand as you prepare for the exams. PHR/SPHR Professional in Human Resources Certification Study Guide, Fifth Edition, is the ideal resource for HR professionals seeking to validate their skills and knowledge acquired through years of practical experience, as well as for a relative newcomer to the HR field looking to strengthen their resume. In this edition of the top-selling PHR/SPHR study guide, you'll find a practical review of all topics covered on the exams, as well as study tools designed to reinforce understanding of key functional areas. Strengthen the skills you learn with a year of FREE access to the Sybex online learning environment, complete with flash cards and practice quizzes to prepare you for exam day. Business Management and Strategy Workforce Planning and Employment Compensation and Benefits Human Resource Development and more If you're preparing for these challenging exams, this is the trusted study guide that'll help you perform your best.
Autorentext
Sandra M. Reed, SPHR, has over??20 years of HR experience, the last 10 in the consulting and teaching arena. She currently is owner of Epoch Resources, a consulting firm located in the Central Valley of California, which specializes in the unique HR needs of small businesses. She has conducted onsite training for California State University, Stanislaus, University of the Pacific, the Small Business Development Center of Stanislaus County, and private employers throughout Northern California. She is the co-author of PHR/SPHR Professional in Human Resources Certification Study Guide, Fourth Edition.
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Includes interactive online learning environment and study tools:
Searchable key term glossary The #1 book for the leading HR certifications, aligned with the updated HRBoK® Offering insights into the of knowledge and practices specific and necessary to human resource management, this study guide covers tasks, processes, and strategies as detailed in the updated A Guide to the Human Resource Body of Knowledge® (HRBoK®). Breaking down the critical HR topics that you need to understand as you prepare for the PHR and SPHR exams, it's the ideal resource for HR professionals seeking to validate their skills and knowledge acquired through years of practical experience, as well as for a relative newcomer to the HR field looking to strengthen their resume. Coverage of all PHR and SPHR exam objectives in this Study Guide means you'll be ready for:
Leadership and Strategy ABOUT THE PHR and SPHR CERTIFICATIONS PHR and SPHR certifications, offered by Human Resources Certification Institute (HRCI), have become the industry standard for determining competence in the field of human resources. Developed by working professionals, the PHR and SPHR credentials demonstrate that recipients are fully competent HR practitioners based on a standard set by workforce peers. Interactive learning environment Take your exam prep to the next level with Sybex's superior interactive online study tools. To access our learning environment, simply visit http://www.wiley.com/ go/sybextestprep, type in your unique PIN, and instantly gain a year of FREE access to:
Inhalt
Introduction xxv
PHR Assessment Test xxxi
SPHR Assessment Test xxxvi
Chapter 1 Certifying Human Resource Professionals 1
The Human Resource Profession 3
Development of the Human Resource Body of Knowledge 4
Defining the Functional Areas of the BOK 6
Professional in Human Resources (PHR) 6
Senior Professional in Human Resources (SPHR) 8
Eligibility Requirements 10
Recertification 11
The Test 12
It's Experiential and Federal 14
What the Questions Look Like 15
Preparing for the Exam 16
Taking the Exam 20
Summary 22
Chapter 2 PHR Exam: Business Management 23
Organizations 24
External Business Environment 24
Internal Business Operations 25
Mission, Vision, Values 31
Corporate Governance 32
Organization Values and Ethics 33
Ethics Officers 37
Corporate Responsibility 37
Whistle-Blower Protection 39
Enterprise Risk Management 42
HR Audits 42
Insurance Policies 43
Employee Handbooks 43
Litigation Statistics 43
Other 45
Legislative and Regulatory Processes 45
Technology 47
Workforce Analytics 48
Qualitative and Quantitative Analysis 49
Data Collection 50
Analysis Tools 51
Qualitative Analysis 54
Change Management 55
HR Metrics: Measuring Results 58
Business Impact Measures 58
Tactical Accountability Measures 59
Building a Business Case 61
Summary 61
Exam Essentials 62
Review Questions 63
Chapter 3 PHR Exam: Talent Planning and Acquisition 67
Talent Planning 69
Workforce Goals and Objectives 70
Job Analysis and Description 71
Job Analysis 71
Job Descriptions 72
Qualified Employees 73
Translating Organization Goals into Staffing Plans 78
Labor Market Analysis 79
Staffing Programs 80
Sourcing and Recruiting Candidates 80
Candidate Selection Tools 88
Employment Offers 104
Post-Offer Employment Activities 106
Summary 111
Exam Essentials 112
Review Questions 113
Chapter 4 PHR Exam: Learning and Development 119
Organizational Development 120
Strategic Interventions 121
Techno-Structural Interventions 125
Human Process Interventions 134
Human Resource Management Interventions 137
Employee Training Programs 145
Adult Learning Processes and Learning Styles 146
Instructional Design Models 147
Learning Management Systems 162
Metrics: Measuring Results 164
Summary 165
Exam Essentials 165
Review Questions 166
Chapter 5 PHR Exam: Total Rewards 171
Total Rewards Defined 172
Budgeting and Accounting for Total Rewards 173
Salary Surveys 173
Benchmarking 175
Compensation 175
Types of Compensation 178
Traditional Pay Structures 186
Benefits 196
Involuntary Benefits 197
Voluntary Benefits 198
Payroll 212
Payroll Systems 212
Payroll Administration 212
Communicating Compensation and Benefits Programs 215
Metrics: Measuring Results 216
Summary 217
Exam Essentials 217
Review Questions 219
Chapter 6 PHR Exam: Employee and Labor Relations 223
Human Relations 226
Personality at Work 227
Psychological Capital 228
Motivational Concepts 228 Organization Climate and Culture 232</p>...