Willkommen, schön sind Sie da!
Logo Ex Libris

Stop Complainers and Energy Drainers

  • E-Book (pdf)
  • 224 Seiten
(0) Erste Bewertung abgeben
Bewertungen
(0)
(0)
(0)
(0)
(0)
Alle Bewertungen ansehen
Turn constant complainers into productive contributors Constant complainers take up resources, time, and mental bandwidth in the w... Weiterlesen
E-Books ganz einfach mit der kostenlosen Ex Libris-Reader-App lesen. Hier erhalten Sie Ihren Download-Link.
CHF 12.00
Download steht sofort bereit
Informationen zu E-Books
E-Books eignen sich auch für mobile Geräte (sehen Sie dazu die Anleitungen).
E-Books von Ex Libris sind mit Adobe DRM kopiergeschützt: Erfahren Sie mehr.
Weitere Informationen finden Sie hier.
Bestellung & Lieferung in eine Filiale möglich

Beschreibung

Turn constant complainers into productive contributors

Constant complainers take up resources, time, and mental bandwidth in the workplace. When you change a culture of complainers to one of contributors, you boost morale, increase productivity, and promote effective communication. In short, you get more done with less drama. In Stop Complainers and Energy Drainers, workplace communication expert Linda Swindling shares her expertise in negotiating tough situations in the workplace. Discover how to influence others to accomplish your purpose. Stop Complainers and Energy Drainers uses scenarios, engaging questions, and survey results to provide strategies that can be implemented immediately.

  • Shows how to identify complainers and time drainers
  • Provides forms to help prepare for discussions, suggested language to show up powerfully, and encouragement to apply strategies
  • Offers concrete phrases and tactics to refocus a complainer and end unproductive conversations

Stop Complainers and Energy Drainers is research-driven and focused on how to identify as well as manage conversations with 'venters,' complainers, whiners, and energy drainers. With these guidelines for communication, you'll see powerful results, improved relationships, and increased confidence.



LINDA SWINDLING is a workplace communication expert. She began negotiating work drama first as a successful attorney and mediator and later as a keynote speaker, executive coach, and strategic consultant. A Certified Speaking Professional (CSP) and president of Journey On, she is the author of the popular Passports to Success series, which offers thirteen titles on workplace and communication issues. Visit her at www.StopComplainers.com.



Autorentext

LINDA SWINDLING is a workplace communication expert. She began negotiating work drama first as a successful attorney and mediator and later as a keynote speaker, executive coach, and strategic consultant. A Certified Speaking Professional (CSP) and president of Journey On, she is the author of the popular Passports to Success series, which offers thirteen titles on workplace and communication issues. Visit her at www.StopComplainers.com.



Klappentext

Turn constant complainers into productive contributors Constant complainers take up resources, time, and mentalbandwidth in the workplace. When you change a culture ofcomplainers to one of contributors, you boost morale, increaseproductivity, and promote effective communication. In short, youget more done with less drama. In Stop Complainers and EnergyDrainers, workplace communication expert Linda Swindling shares herexpertise in negotiating tough situations in the workplace.Discover how to influence others to accomplish your purpose.Stop Complainers and Energy Drainers uses scenarios,engaging questions, and survey results to provide strategies thatcan be implemented immediately. * Shows how to identify complainers and time drainers * Provides forms to help prepare for discussions, suggestedlanguage to show up powerfully, and encouragement to applystrategies * Offers concrete phrases and tactics to refocus a complainer andend unproductive conversations Stop Complainers and Energy Drainers is research-drivenand focused on how to identify as well as manage conversations with"venters," complainers, whiners, and energy drainers. With theseguidelines for communication, you'll see powerful results, improvedrelationships, and increased confidence.



Zusammenfassung
Turn constant complainers into productive contributors

Constant complainers take up resources, time, and mental bandwidth in the workplace. When you change a culture of complainers to one of contributors, you boost morale, increase productivity, and promote effective communication. In short, you get more done with less drama. In Stop Complainers and Energy Drainers, workplace communication expert Linda Swindling shares her expertise in negotiating tough situations in the workplace. Discover how to influence others to accomplish your purpose. Stop Complainers and Energy Drainers uses scenarios, engaging questions, and survey results to provide strategies that can be implemented immediately.

  • Shows how to identify complainers and time drainers
  • Provides forms to help prepare for discussions, suggested language to show up powerfully, and encouragement to apply strategies
  • Offers concrete phrases and tactics to refocus a complainer and end unproductive conversations

Stop Complainers and Energy Drainers is research-driven and focused on how to identify as well as manage conversations with "venters," complainers, whiners, and energy drainers. With these guidelines for communication, you'll see powerful results, improved relationships, and increased confidence.



Inhalt

Work Drama 101 1

Introduction: How to Use This Book with No Complaints 11

1 Whiners 25

2 Complicators 39

3 Prima Donnas 55

4 Controllers 71

5 Toxics 85

6 What to Do If You're the Complainer 103

7 Energy Drains 131

8 How to Negotiate Work Drama 151

9 Go Ahead, Complain 171

Resources 185

Complain-a-Gram to Complainer 186

Complain-a-Gram to Company Leader 187

Complainer Type Road Signs and Slogans 188

Conversation Strategies per Complainer Type 189

Related Communication Styles 190

Negotiating Work Drama Checklists 194

Notes 197

References 201

Acknowledgments 205

About the Author 209

Produktinformationen

Titel: Stop Complainers and Energy Drainers
Untertitel: How to Negotiate Work Drama to Get More Done
Autor:
EAN: 9781118590270
ISBN: 978-1-118-59027-0
Digitaler Kopierschutz: Adobe-DRM
Format: E-Book (pdf)
Herausgeber: Wiley
Genre: Betriebswirtschaft
Anzahl Seiten: 224
Veröffentlichung: 13.02.2013
Jahr: 2013
Untertitel: Englisch
Dateigrösse: 6.5 MB