HCI in Business, Government, and Organizations: eCommerce and Innovation

This volume constitutes the refereed proceedings of the Third International Conference on HCI in Business, Government and Organizations, HCIBGO 2016, held as part of the 18th International Conference on Human-Computer Interaction, HCII 2016, which took place in Toronto, Canada, in July 2016. HCII 2016 received a total of 4354 submissions, of which 1287 papers were accepted for publication after a careful reviewing process. The 53 papers presented in this volume are organized in topical sections named: social media for business; electronic, mobile and ubiquitous commerce; business analytics and visualization; branding, marketing and consumer behavior; and digital innovation.

Inhalt

Social media for business.- Technology Diffusion through Social Networks: An Example of Technology Integrated Instruction.- Exploring The Effects of Source Credibility on Information Adoption on YouTube.- Phase 1 of 3: Will a LinkedIn (TM) Jr. Optimize Internships for High School STEM Students.- Internet Use and Happiness.- Bringing E-commerce to Social Networks.- Evaluating Academic Answer Quality: A Pilot Study on ResearchGate Q&A.- From Mumbai to Paris: Experiencing Disasters Across Social Media.- Communicating Product User Reviews and Ratings in Interfaces for e-Commerce: A Multimodal Approach.- Multimodal Impact on Consumer Purchase Decisions: Initial Results.- Media Selection: A method for understanding user choices among popular social media platforms.- Professional Personal Branding: Using A "Think-aloud" Protocol to Investigate How Recruiters Judge Linkedin Profile Pictures.- Social Media and Accessibility.- The Effects of Social Structure Overlap and Profile Extensiveness on Facebook Friend Requests.- Participation in Open Knowledge-Sharing Community: Expectancy Value Perspective.- Electronic, mobile and ubiquitous commerce.- Credibility of Algorithm Based Decentralized Computer Networks Governing Personal Finances: The Case of Cryptocurrency.- Swiping vs. Scrolling in Mobile Shopping Applications.- How Do Consumers Behave in Social Commerce? An Investigation through Clickstream Data.- Semantic Support for Visual Data Analyses in Electronic Commerce Settings.- Bridging the gap between the stakeholders and the users at Alibaba.com.- The Role of a Retailer in Designing Our Connected Future.- Ontology-Based Adaptive and Customizable Navigation Method in Online Retailing Websites.- Learning from Emerging and Mature Markets to Design Mobile P2P Payment Experiences.- Knowledge Sharing-Based Value Co-Creation between E-commerce Enterprises and Logistics Service Providers.- Website Location Strategies Review Under Hofstede's Cultural Dimensions.- A Genetic Algorithm Based Model for Chinese Phishing E-Commerce Websites Detection.- Business analytics and visualization.- Using Digital Infrastructures to Conceptualize Sensing and Responding in Human-Computer Interaction.- Exploring a LOD-based Application for Military Movie Retrieval.- High availability of Big-Geo-Data as a Platform as a Service.- Cognitive Benefits of a Simple Visual Metrics Architecture.- Converting Opinion into Knowledge: Improving User Experience and Analytics of Online Polls.- Generating Competitive Intelligence Digests with a LDA-based Method: A Case of BT Intellact.- Visualizing Opportunities of Collaboration in Large Research Organizations.- Branding, Marketing and Consumer Behaviour.- The Influence of Trust Building User Interface Elements of Web Shops on E-Trust.- "Tell Me Who You Are, and I Will Show You What You Get" - The Use of Individuals' Identity for Information Technology Customization.- Social Influence and Emotional state while Shopping.- Sensing Distress - Towards a Blended Method for Detecting and Responding to Problematic Customer Experience Events.- The Multisensory Effects of Atmospheric Cues on Online Shopping Satisfaction.- A Short-Term Twofold Impact on Banner Ads.- Improving Online Customer Shopping Experience with Computer Vision and Machine Learning Methods.- Why People Resist to Internet Finance: From the perspective of process virtualization theory.- How Does The Device Change Your Choice: A Goal-Activation Perspective.- Interactive e-Branding in e-Commerce Interfaces: Survey Results and Implications.- The Social Dimension of Mobile Commerce - Engaging Customers through Group Purchase.- Digital innovation.- Diffusion of Innovations: The Case Study of Oman's e-Payment Gateway.- Improving the Front End of Innovation: The Case of Mobile Commerce Services.- Information Technology Adoption: Do Performance Objectives and Incentive Structures Make a Difference.- The Outcome-based Collaborative Brainstorming of Strategic Service Design.- The Role of HCI in Cross-Sector Research on Grand Challenges.- Building IT Capabilities to Deploy Large Scale Synchronous Online Technology for Teaching and Learning.- The Five Forces of Technology Adoption.- Digital innovation and the becoming of an organizational identity.- Leadership & Innovation Growth: A Strategic Planning and Organizational Culture Perspective.- Comparative Study on China-Italy Design Driven Innovation Strategy Furniture Firms.