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Conversation Skills

  • E-Book (epub)
  • 280 Seiten
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Conversation Skills: For The Ultimate Professional is the second in the Master Sales Manual series of books. A no non-sense and di... Weiterlesen
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Beschreibung

Conversation Skills: For The Ultimate Professional is the second in the Master Sales Manual series of books. A no non-sense and direct approach to the psychology of conversation, with over one hundred tips to improve your conversation skills, your relationships, and your life.

Learn how to to say the right thing in the right way at the right time... Or not say anything at all. Gain a detailed understanding of communication skills. Learn how communication errors occur and how to avoid them. Capture your listener's attention. Create rapport and build relationships. And make your conversations more interesting.



Inhalt

Chapter 1: So What's The Big Deal Anyway? - Background on the communication process Chapter 2: Why Aren't You Listening To Me? - Why communication failes, and what to do about it. Chapter 3: Look Into My Eyes - How to trigger attention, perception, and memory. Chapter 4: So What Do I Say Now? - Effective methods of starting and sustaining conversation, and keeping it interesting. Chapter 5: Building Verbal Rapport - Using language to get people to like you and trust you. Chapter 6: Specificity - How to use specific communication, and cause others to be more specific. Chapter 7: Working With Difficult People - The right tools to help when the conversation gets rough. Chapter 8: Once Upon A Time... - How to use the power of story-telling. Chapter 9:Let Me Ask You A Question... - The use and importance of effective questioning techniques. Chapter 10: Beyond The Conversation - Adding flare to a boring talk.

Produktinformationen

Titel: Conversation Skills
Untertitel: For The Ultimate Professional
Autor:
EAN: 9780993751370
ISBN: 978-0-9937513-7-0
Format: E-Book (epub)
Herausgeber: DEJBCo
Genre: Wirtschaft
Anzahl Seiten: 280
Veröffentlichung: 10.01.2016
Jahr: 2016
Auflage: 1. Auflage
Untertitel: Englisch